How do I make a load request or turn off the automatic request for lunch benefit?

The lunch benefit's load request is made (depending on your employer) with fixed or daily values, or as a percentage of the lunch benefit.

Start making the request by selecting 'Request top-up' or 'Update top-up request' on the MyEdenred homepage and under the lunch allowance.

IF YOU HAVE FIXED VALUES

1. Make a load request by selecting the fixed amount you want to load for the entire month from the drop-down menu. At the same time, activate the recommended automatic top-up function by ticking the 'Repeat automatically once per month' option. Save the settings by clicking 'Request Top-Up'.

2. Update the load request or to-up function by editing the amount from the menu. Update the changes.

3. Deactivate the automatic top-up function by choosing to cancel the top-up.

IF YOU HAVE DAILY VALUES

1. Make a load request by selecting the daily lunch amount and the number of working days from the menu (e.g. 10,40 € x 22 = 228,80 €). At the same time, activate the recommended repeat function by ticking the 'Repeat automatically once per month' option. Save the settings by requesting top-up.

2. Update the load request or top-up function by editing the amount and/or the number of working days from the menu. Save the changes by updating the request.

3. Deactivate the automatic top-up function by choosing to cancel the top-up.

IF YOU HAVE A PERCENTAGE OF THE MAXIMUM VALUE OF THE LUNCH BENEFIT

1. Make a load request by selecting a percentage of the maximum amount of the lunch value in the 'Edit' section (e.g. 100 %= maximum lunch amount x number of working days). The amount to be loaded will be shown to you after selecting the percentage. At the same time, turn on the recommended repeat function by activating the 'Repeat request monthly' option. Press 'Submit' to save the settings.

2. Update the request by editing the percentage from the 'Edit' menu. Save the changes and confirm the settings by pressing 'Submit'.

3. Deactivate the automatic top-up function by moving the active 'Repeat request monthly' slider to the left and pressing 'Submit'. Note! This only removes the repeat request function. If you do not want the lunch benefit for the next month, also delete the next load request (see section 4)

4. Remove the load request by selecting 'Edit' and setting the request to 0 %. Save the changes and confirm the settings by pressing 'Submit'.