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Merchant
Beneficiary
Activating card and enabling benefits
MyEdenred service
MyChoice
Edenred card and making payments
Apple Pay and Google Pay
Edenred Pay
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Transport
Edenred Dental
Changes in the employment relationship
Employer
Ordering and enabling employee benefits
Ordering tool and system integration
MyChoice
Payment methods
Changes in the employment relationship
Invoicing
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Dental
Merchant
Joining the network
Merchant portal
Receiving payments
Payment settlements, reimbursing and billing
Online payments
Edenred Lounari
Edenred Virike
Edenred Hieronta
Edenred Dental
Edenred Pay mobile payment
Delicard® gift cards
Buying gift cards
Redeeming gift cards
General
General
Employee benefits
Billing and contact information
Marketing support
Income register
Back to home
Support
Merchant
Beneficiary
Activating card and enabling benefits
MyEdenred service
MyChoice
Edenred card and making payments
Apple Pay and Google Pay
Edenred Pay
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Transport
Edenred Dental
Changes in the employment relationship
Employer
Ordering and enabling employee benefits
Ordering tool and system integration
MyChoice
Payment methods
Changes in the employment relationship
Invoicing
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Dental
Merchant
Joining the network
Merchant portal
Receiving payments
Payment settlements, reimbursing and billing
Online payments
Edenred Lounari
Edenred Virike
Edenred Hieronta
Edenred Dental
Edenred Pay mobile payment
Delicard® gift cards
Buying gift cards
Redeeming gift cards
General
General
Employee benefits
Billing and contact information
Marketing support
Income register
Merchant
Hello merchant! Here you'll find information related to Edenred partnership, joining the network, and receiving payments.
Joining the network
How do I join the Edenred network?
How much will it cost my company to join the Edenred network and become a partner?
My company has several locations. Should each location have a separate contract?
Can my company offer two benefits at the same time?
What is the business code that is asked for in the network contract?
How can I get Edenred stickers or a starter kit?
What does Edenred's marketing support for partners include?
How do I terminate my merchant contract?
See more
Merchant portal
Where can I log in to the Merchant portal?
What is the Merchant portal?
I have forgotten my credentials for the Merchant portal, what should I do?
Where can I find my contract number?
How do I add a new location to the Merchant portal?
How can I change my details or make changes to my contract?
Can I add new users to the Merchant portal?
How do I end my contract?
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Receiving payments
What do I do if the payment accidentally goes from the wrong side of the Edenred card?
How can I recognize the authenticity of a Lunch or Virike voucher?
How do I accept Edenred payment methods and how do they work at the checkout?
Can I accept Edenred payments without a payment terminal?
What payment methods are available for each of Edenred benefit?
How do I enter a mobile payment into the POS system?
How do I cancel an Edenred card or mobile payment?
Edenred card payments won't work, what should I do?
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Payment settlements, reimbursing and billing
How do Apple Pay and Google Pay settlements work?
How do Edenred's voucher settlements work?
I need a copy of the invoice sent by Edenred, what do I do?
Where can I find the invoices?
Why are we still receiving invoices from you?
How do card payment settlements work?
How do Edenred's mobile payment settlements work?
How do I order more settlement forms for voucher settlements?
How the invoicing of service providers work?
How do I update my invoicing information?
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Online payments
What does Edenred online payment mean?
What should I remember when accepting online payments as an Edenred partner?
How do I create an e-commerce contract with Edenred?
What does receiving an online payment require from the merchant?
Edenred Lounari
The customer paid for a purchase below the minimum limit of the lunch benefit and wants to cancel the transaction, how do I proceed?
What do I do if the customer's purchase costs more than the maximum amount of the lunch benefit?
Edenred Virike
I am already an Edenred Virike merchant. Why do I need to register separately as a massage merchant?
What kind of company is a suitable as a Virike merchant?
Edenred Hieronta
I work as a physiotherapist. Can I join the Edenred merchant network?
Why won't a customer's Edenred payment for a massage go through?
My company has several locations. Do I have to make a separate contract with each company offering massage services?
What kind of company is suitable to be an Edenred massage partner?
Edenred Dental
Can the customer receive Kela direct reimbursement for dental visits paid with Edenred?
How do I register in the Edenred Dental network?
What kind of company is suitable to join Edenred's dental network?
How do I receive the dental care benefit payment methods?
Edenred Pay mobile payment
Where can I see mobile payments and why are some payments not visible?
Why is the customer unable to make an Edenred Pay mobile payment?
What is Edenred Pay?