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Employer
Beneficiary
Activating card and enabling benefits
MyEdenred service
MyChoice
Edenred card and making payments
Apple Pay and Google Pay
Edenred Pay
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Transport
Edenred Wellbeing
Changes in the employment relationship
Employer
Ordering and enabling employee benefits
Ordering tool and system integration
Employer Portal
MyChoice
Payment methods
Changes in the employment relationship
Invoicing
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Wellbeing
Edenred Bike
Merchant
Joining the network
Merchant portal
Receiving payments
Payment settlements, reimbursing and billing
Online payments
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Wellbeing
Edenred Pay mobile payment
Delicard® gift cards
Buying gift cards
Redeeming gift cards
General
Back to home
Support
Employer
Beneficiary
Activating card and enabling benefits
MyEdenred service
MyChoice
Edenred card and making payments
Apple Pay and Google Pay
Edenred Pay
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Transport
Edenred Wellbeing
Changes in the employment relationship
Employer
Ordering and enabling employee benefits
Ordering tool and system integration
Employer Portal
MyChoice
Payment methods
Changes in the employment relationship
Invoicing
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Wellbeing
Edenred Bike
Merchant
Joining the network
Merchant portal
Receiving payments
Payment settlements, reimbursing and billing
Online payments
Edenred Lounari
Edenred Virike
Edenred Massage
Edenred Wellbeing
Edenred Pay mobile payment
Delicard® gift cards
Buying gift cards
Redeeming gift cards
General
Employer
Hello employer and orderer of employee benefits, here you can find information about Edenred's services as well as ordering benefits and using them.
How much are Edenred vouchers worth and how long are they valid for?
What invoicing methods are available?
What is the Incomes Register?
Ordering and enabling employee benefits
How to cancel a voucher order
How do I cancel a balance order?
Ordering a replacement card - how and when to do it?
How do I load the balance on employee cards?
Do you need a smartphone to use Edenred's benefits?
Can I order all my employee benefits at the same time?
My company has several employees, can I ask for an offer?
How do I order cards for my employees?
If I am already an Edenred customer and I ordered a new benefit, do I get new credentials for the Ordering tool?
Where can I order Edenred cards?
How do I order Lunch or Virike vouchers?
How do I estimate the number of Lunch vouchers to order?
The employee has a card from the former employer. Can they take up the benefits of the new employer?
How do I cancel a card order?
See more
Ordering tool and system integration
How to edit top-up requests in the ordering tool?
How to set an automatic top-up reminder for employees?
How can I get another person to manage orders in the Ordering tool?
How are fixed or daily lunch benefit values edited in the ordering tool?
What does Edenred's HR system integration enable?
How do I get the system integration up and running?
How do I accept an employee's balance top--up request?
Issues with using the Ordering Tool
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Employer Portal
How do I find my customer number?
How do I add new contact persons on Employer portal?
MyChoice
What is MyChoice and how to start using it?
Does the MyChoice feature cost?
Payment methods
The employee's name has changed, do I need to order a new card?
What should I do if my company is still using the old Edenred Lunch or Virike payment card?
How do I enable both card and mobile payment methods?
Can I order a physical Edenred card for only some of the employees and a virtual mobile solution for the rest?
What is the difference between a virtual and a physical Edenred card?
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Changes in the employment relationship
How long are the employee's card and benefits valid after the end of employment?
Invoicing
Employer: Where can I find the invoices?
How to change the billing information?
Edenred Lounari
Can I order lunch vouchers in addition to the card or mobile solution?
How and where can an employee use their lunch benefit?
Edenred Virike
What is Virike?
What is the difference between Virike and massage benefit?
Edenred Massage
How do I choose the places where employees can use the massage benefit?
How much massage benefit can be provided tax-free per year?
How do employees know where they can pay with their massage benefit?
Is there a limitation to the number of Massage service providers?
Why should the employer define the places of use of the massage benefit?
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Edenred Wellbeing
Can the employee receive Kela reimbursement for health care treatments paid with Edenred Wellbeing benefit?
What services wellbeing benefit can be used for?
How do I choose the places where my employees can use their wellbeing benefit?
Edenred Bike
How does the bike benefit affect the commuting benefit?
What happens to the bike when employment ends?