Delicard® gift cards
How do I cancel a balance order?
You have already ordered a balance on the employer website, but you want to cancel it.
If you use the Ordering tool:
To cancel your order, please call our customer service team as soon as possible.
You can call us on weekdays 9-16 at 09 7594 2848 (pm/pm).
If you use the Employer Portal (voucher customer or customer for a virtual lunch benefit for less than 20 people):
Your balance order has already been processed, so unfortunately it can no longer be edited or cancelled.