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Beneficiary

Beneficiary

Hey you, the user of Edenred's employee benefits! Here you can find answers to the questions rolling in your mind.

Activating card and enabling benefits

How do I activate my Edenred card?

MyEdenred service

I was supposed to get more balance on my card, but it doesn't show up. What do I do?

How do I make a load request or turn off the automatic request for lunch benefit?

Where can I check my balance amount and expiring balances?

Edenred card and making payments

I have lost my Edenred card, what do I do?

Apple Pay and Google Pay

What is Apple Pay, how do I use it and how do I make payments with it?

What is Google Pay, where can it be used and how do I add my card to Google Wallet?

Where can I pay with Apple Pay or Google Pay?

Which Edenred's payment cards can be added to Apple Pay or Google Wallet?

Why can't I add an Edenred payment card to Google Wallet or Apple Pay?

How do I make Edenred card payments with my Apple Watch?

How many Apple or Android devices can I add my Edenred card to?

How do I remove my card from Google Pay?

Whom should I contact for questions about Google Pay?

Whom do I contact for questions about Apple Pay?

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Edenred Pay

How do I pay with Edenred Pay mobile payment?

Edenred Lounari

Why I can't add my debit card to my MyEdenred account for Wolt payments. What should I do?

How does Lounari work in Wolt?

My meal costs more than the maximum value of the lunch benefit, what do I do?

My meal cost less than the minimum value of the lunch benefit, why was I still charged that amount?

Edenred Transport

How do I purchase the auto-renewing saver subscription ticket by HSL?

Edenred Massage

What services can the massage benefit be used for

Changes in the employment relationship

I have an Edenred card from my previous employer. Can I use it at the same time as the new Edenred card? Or Can I transfer balances to a new card?