- Support
- Beneficiary
- Edenred app
Why can't I find the merchant the Edenred app?
If you can't find the merchant you want, check at least the following:
- Are you looking under the right benefit? For example, you cannot pay for a massage with the Virike benefit (so you may not find your provider in the search when you create an Edenred Pay mobile payment).
- Have you written the name of your service provider correctly? They also might be using their official company name instead of their display name.
- Has your Edenred app been updated to the latest version?
However, if you cannot find a merchant, please check with the merchant if they are part of the Edenred network and if they accept Edenred Pay mobile payments.