Contact information

From this page, you will find the contact information for customer service and sales, as well as Edenred's address and billing information.

Questions about ordering or using benefits? We're here to help!

Are you looking for Edenred's contact information for beneficiaries, merchants or employers? You can easily find all the information you need on this page! Please note that on public holidays, we are out of office.

Contact information media and materials for stakeholder use can be found in the links below.

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Beneficiaries

Notification 8.5. balance loads
The recent technical disruption affecting some of our beneficiaries has now been resolved. All balances for May have been loaded, and your benefits are once again available for use. We warmly thank you for your patience during this time.

You can reach our customer service by phone at 09 7594 2848 (lnf/mcf). The average wait time is about 5 minutes.

From Monday to Friday 8.00-16.00.
Our customer care is closed on public holidays.
On May 7-8th we close at 13.00. We apologize for any inconvenience.

On our support page, you can find answers to frequently asked questions. You can also contact us using the contact form.

Edenredin etujen käyttäjä maksamassa Edenred Pay mobiilimaksulla.

Merchants

Notification 5.5. Settlement of Edenred Pay Mobile Payments
There was a disruption in the settlement of Edenred Pay mobile payments, resulting in partial non-settlement of mobile payments made between 15 April and 30 April 2026. The missing payments will be retroactively paid on 18 May 2026, and no action is required from merchants. The disruption does not affect the settlement of voucher payments or card payments made via Mastercard (physical card or Apple/Google Pay). We apologize for any inconvenience caused!

You can reach our customer service by phone at 09 7594 2848 (lnf/mcf). The average wait time is about 5 minutes.

Our phone lines are open from Monday to Friday 9.00-16.00.
Our customer care is closed on public holidays.

On our support page, you can find answers to frequently asked questions. You can also contact us using the contact form.

Woman sitting at the table on her computer while looking at the camera smiling

Employers

Contact customer service: Call our customer service by phone at 09 7594 2848 (lnf/mcf). The average wait time is about 5 minutes.

If your question is related to Employer portal, contact the dedicated service number at 09 7594 2842 (lnf/mcf).

Our phone lines are open from Monday to Friday 9.00-16.00.
Our customer care is closed on public holidays.

Contact sales: Call our sales team at 09 7594 2600 (lnf/mcf).

From Monday to Thursday 9.00–14.00 and Friday 9.00–13.00.
Our sales team's phone lines are closed on public holidays.

On our support page, you can find answers to frequently asked questions. You can also contact us using the contact form.

Contact & invoicing information

Edenred Finland Oy

Elimäenkatu 15
00510 Helsinki
Finland

Business ID: 1057825-2

Voucher settlement address

Service provider, deliver the Lunch and Virike vouchers to the following address:

Edenred Finland Oy
PL 5
13101 Hämeenlinna

or order the 100 % insured Pick-up service

Online invoice (primary)

Online invoice address (OVT code): 003710578252
Online invoicing agent: MAVENTA or 003721291126

If you send invoices from the bank network, use the operator ID DABAFIHH instead of the Maventa ID.

Paper invoice

If you do not yet deliver online invoices, paper invoices are to be sent to the postal address:

Elimäenkatu 15
00510 Helsinki
Finland