This is how you accept card and mobile payments, as well as Lunch and Virike vouchers.
Card payments
Edenred card payments are just as easy to accept as other card payments. The Edenred card is a Mastercard-based card that works with all Mastercard-enabled payment terminals. It can also be used for contactless payments (with a contactless limit of €50) and does not require a signature. If the contactless limit is exceeded, the payment is made via a chip by inserting the card into the terminal. No PIN code is required for the payment, it is only needed to insert the card in the payment terminal for the payment over €50 to go through.
Lunch and Virike vouchers
Lunch and Virike voucher payments are accepted the same way as cash, but no money can be given back from the vouchers. Any amount exceeding the value of the voucher must be paid using another payment method.
The back of the voucher has a space for the signature of the voucher holder, as some employers may monitor the use of vouchers by their employees. The holder's name or signature is not mandatory, but you have the right to verify the identity of the voucher holder if you suspect misuse of the voucher.
Edenred Pay mobile payments
Edenred Pay is Edenred's own mobile payment method. You don't need a payment terminal to accept Edenred Pay payments, they are made on the Edenred mobile application and require no external payment terminals.
The customer opens the Edenred mobile application and selects the benefit they want to use. They click on "Make a payment", select the correct merchant from the search, enter the amount they want to pay and verify the payment for the cashier by showing a receipt of the payment on their screen. If the benefit does not cover the entire service, the excess amount is paid by using another payment method. You can check the mobile payments you've accepted in the Merchant Portal. If needed, an Edenred Pay mobile payment can be cancelled in the portal within 24 hours of making the payment.
If you do not know how to enter a mobile payment into your POS system or have other problems with your payment terminal system, please contact your POS provider.