The customer paid for a purchase below the minimum limit of the lunch benefit and wants to cancel the transaction, how do I proceed?

If the customer has paid for a purchase below the minimum limit of the lunch benefit, they have still been charged the amount corresponding to the minimum limit.

If they want to cancel the transaction, the service provider must return the amount corresponding to the service. After this, the customer must contact Edenred's customer service to return the remaining amount. Check the current values ​​here.