1. Support
  2. Employer
  3. Ordering and enabling employee benefits

If I am already an Edenred customer and I ordered a new benefit, do I get new credentials for the Ordering tool?

You only need one credentials for the Ordering tool, even if you have more than one benefit.

Even if you order more than one Edenred benefit, you only need one account to log in to the Ordering tool.

Please note that once you have filled in the order form, we will not send you a separate message, but the benefit will be activated in the product menu of the portal once the contract has been processed (within a few working days), without a separate email notification. You can then proceed to place your card orders and balance top-ups.