When making new top-up requests, please note that different employees may have top-up requests with different amounts. Before you can edit new lunch values, the fixed/daily values must be changed in the ordering tool.
- Log in to ordering tool and choose 'Employee orders'
- Choose 'Top-up – MyEdenred'
- Choose 'Load order confirmation'
- Choose 'Order lunch benefit'
- Next, you can either (A) edit individual requests, (B) reject the requests, and (C) reject the requests and ask employees to redo them
Option A:
- Edit the benefit per day -amount from the drop-down box for each employee
-
Confirm the change by pressing 'Submit'
Option B:
- Reject the top-up requests (choose all and press 'Reject')
- Make new top-up requests with updated values using the 'Order via online form' option
Option C:
- Reject the top-up requests (choose all and press 'Reject')
- Ask your employees to make a new top-up request in MyEdenred after you have updated the new lunch values in the ordering tool