1. Support
  2. Employer
  3. Ordering and enabling employee benefits

How do I load the balance on employee cards?

There are three ways to order a balance on cards.

If you use the Ordering tool:
  1. Log in to the Ordering tool.
  2. If you manage more than one company, select the company for which you want to place an order.
  3. From the Product Selection menu, select the benefit for which you are ordering a balance.

Then click on 'Order load' and you will see three different ways to place a balance order

Option a) Excel orders

  • Order a balance using the predefined excel template
  • Suitable for companies with 20-200 employees

Option b) Order via online form

  • The order can be placed with the same load value for all employees all at once and, if necessary, individual load values can be modified between employees
  • Suitable for companies with 10-100 employees

Option c) Employee orders

  • Employees make a balance top-up request via the MyEdenred app
  • Allow employees to load, configure settings and accept top-up requests.

If you use the Employer Portal (voucher customer or customer of a virtual lunch benefit for less than 20 people):

  1. Log in to the Employer Portal.
  2. Select 'Transfer money' from the menu on the left.
  3. Enter the amount you wish to transfer and select the payment method.
  4. Employees can then load the balance on their cards in their MyEdenred accounts.