Some users may see the following:
The service is currently unavailable, then please reset your account with the instructions below.
An unexpected error occurred, please try again, then please reset your account with a different email address with the instructions below.
1. Open the Edenred app and select 'I have an account'.
2. Choose 'Forgot password?'.
3. At the bottom of the password recovery page, click Reset your account (in some app versions, it may say 'Create account').
4. Follow the instructions on the screen. The email address you enter at this stage will become your username.* The username becomes active after the account verification.
Please note that you will need the serial number of your Edenred payment card (10 digits) to reset your account. You can find it in your email or on the back of your physical card. If you have multiple Edenred benefits, you can use any of your serial numbers. If you can't find it, our customer service can assist you by phone. Contact details can be found at edenred.fi/contact-us .