Accessibility Statement

Our commitment

We want our digital services to be welcoming and usable by everyone. Improving accessibility is a priority and we are committed to identifying and removing barriers so people with a wide range of needs can use our website and apps.

Scope

Edenred Finland Oy is committed to making its websites, mobile applications, intranet, extranet, and software accessible in accordance with the Directive (EU) 2019/882 and the Act (306/2019) on the accessibility of certain products and services.

Current status  

We have not yet performed an accessibility audit of the digital service covered by this statement; consequently, this website is currently considered non‑compliant with applicable accessibility standards pending the planned assessment. This is an interim position and will be updated after the assessment and remediation work.

What we will do  

We will carry out a formal accessibility assessment in the coming months and will publish the audit results. We will then conduct a structured remediation plan promptly after the assessment and start remediation work without delay. Target standard: we target WCAG 2.2 Level AA upon full completion of the remediation plan.

Likely issues before the audit (non‑exhaustive)

Until the assessment is completed, typical barriers that may exist include missing image alt text, inaccessible PDFs/documents, insufficient color contrast, keyboard navigation issues and unlabeled form controls. If you encounter a barrier, please tell us.

Contact & Escalation

Accessibility team: Edenred Marketing 
Email: ERFI-MarketingTeam@edenred.com 
Phone: 09 7594 2848 (08:00–16:00) 
Postal address: Elimäenkatu 15, 00510 Helsinki 

When you contact us, please include the web address or app feature, a short description of the problem, and the format you need. We will respond promptly and will escalate requests internally. Receiving a response may take 14 days.  

Updates to this statement

This is an interim statement. We will update it after the planned accessibility assessment, when the remediation plan is published, and as fixes are implemented. Major changes to our digital services will also prompt a review and update.

Accessibility Monitoring

The Finnish Transport and Communications Agency Traficom monitors the compliance with accessibility requirements. If you are not satisfied with the response you received from us, you can provide feedback to the supervision of digital accessibility and accessibility.

Supervisory authority’s contact details

Finnish Transport and Communications Agency Traficom, Digital Accessibility Supervision Unit
www.webaccessibility.fi 
saavutettavuus@traficom.fi 
Phone: 029 534 5000

This statement has been drafted both in Finnish and in English. In case there are any discrepancies or contradictions between the language versions, the English language version shall prevail and be the decisive version. 

This statement was established on 30/01/2026.