Change for signature requirement

Contactless payments will no longer have to be signed

Read more

Change for signature requirement

Contactless payments will no longer have to be signed

Read more

Send your offer to us

and we will promote it in our marketing channels

Send your offer

Send your offer to us

and we will promote it in our marketing channels

Send your offer

News

You can now use your lunch benefit to pay for meal delivery

You can now use your lunch benefit to pay for both meals and delivery costs

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New features in Merchant portal

We have added new features into Merchant Portal.

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Please check that your name and address are correct!

To help the customers find your business, please check that your company’s information is correct on the Merchant Portal!

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Updated Terms and Conditions

Updated general terms and conditions 1.9.2020. You can find the General Terms and Conditions in Employer’s support page and Merchant’s support page.

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Grow your business

By accepting Edenred’s means of payment,
you’ll grow your clientele

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Quick reimbursement

It’s easy to accept and reimburse means of payment

 

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Extensive network

Edenred’s network has already 23 000 merchants

 

>360 000 

employees using our benefits

120 000

daily users of benefits

23 000

merchants in our network

Voucher pick-up service:

Let us take care of your next reimbursement

Read more

Register to Merchant portal

Conveniently wee what mobile payments have been made, and maintain your company information.

Enter

Frequently asked questions

Why and how to join Edenred’s acceptance network?

Almost 300.000 users around Finland use Edenred’s products, by being part of our acceptance network you get your share of this group with purchasing power. Additionally, we offer our network members many valuable services. Join here.

How do Edenred payment instruments work at the cash register?

Cards

Transactions paid by card will be verified with a signature instead of a PIN-code. This gives you the opportunity to check that targeted payment instruments are used only for meals and services accepted by the Finnish Tax Administration.

Finnish Tax Administration defines the yearly payment limits for lunch benefit; in 2020 the minimum sum for lunch benefit card payment is € 6.80 maximum sum is € 10.70. Recreational benefit and transport benefit have no payment limits, the card will be charged the exact sum of the service.

Vouchers

There is a field for the signature on the back of Lounasseteli™ and Virikeseteli® vouchers as some employers may keep track of the usage of the vouchers. The signature or a name on the back of the voucher is not mandatory but you are entitled to check the user’s identity if you suspect misuse of vouchers. Please note, that no change is given from vouchers.

Mobile payments

The customer shows the sum to be paid from his/her mobile phone and verifies the payment at the cash register by marking the receipt as “used”. You may track mobile payments in Merchant Portal either in real-time or at the end of the day. If needed, you may also cancel a payment from Merchant Portal.

Kindly check the following:

  • Paid sum and company details are correct
  • Timer is active
  • Ask the customer to mark the receipt as used
What is Merchant Portal?

Edenred Merchant Portal is a website developed for members of our network, where you can follow received mobile payments in real-time, check voucher reimbursements, order a pick-up service for vouchers, update your contact details, etc. The website is constantly being developed and we will bring more services to our affiliates. Register here.

What does Merchant ID in network agreement mean?

Merchan ID is a serial number, which can be found from the Merchant Agreement concerning receiving card payments (e.g. from Nets, Teller, Bambora, Osuuspankki). In case you don’t know your Merchant ID, kindly contact the company that accounts the card payments for you.

How do I order window stickers or settlement forms?

You can order material through our contact form for merchants.

 

To the contact form

 

 

How do I utilise Edenred’s marketing support/how do I give an offer for Edenred’s users?

Did you know that Edenred’s merchants can utilize Edenred’s marketing channels, like website, social media, and newsletter? We gladly receive offers and benefits for Edenred’s benefits users. 

Send your offer

(form in Finnish)


 

How can I terminate my merchant contract?

You can terminate your contact by using our contact form.

 

To the contact form