Pay with Apple Pay
lunch, culture and sport

Pay with Apple Pay
lunch, culture and sport

touch_app

Open Wallet application

from your iPhone

credit_card

Add activated card

Enter the requested card information and verification code

check_circle

Ready!

Your Edenred card is ready to be used in Apple Pay

Lisää kortti Apple Payhin

Instructions

Apple Pay is an easy and secure payment method that works everywhere in Edenred’s network where a contactless payment terminal is available (ie. where you can use ‘lähimaksu’). Apple Pay works in Edenred cards, which have the contactless payment feature. Adding Edenred card to Apple Pay is easy. Please follow these steps:

  1. Open the Wallet app and tap the + sign
  2. Follow the instructions to add a new card
  3. Select to receive a verification code by email to the address provided at MyEdenred or call to our customer service
  4. Enter the verification code to activate your card at Wallet app
If you have any questions, please contact our customer service at 09-7594 2848.

Frequently asked questions

How to use Apple Pay and does it cost something?

Apple Pay is available free of charge and without subscription for all Edenred cardholders. To use it, you need to be equipped with a compatible device and to have registered your card on the “Wallet” app of your iPhone, in the settings of your iPad or on the “Watch” app of your Apple Watch.

How to pay with Apple Pay?

Add your Edenred card to Apple Pay and pay by holding your phone close to a NFC-terminal. Pay the same way as using a credit card, but easier. Double-click the side-button or home button, confirm either with a TouchID or FaceID and hold the top of your iPhone close to an NFC-reader. Then, sign the paper receipt and you’re done.

What are the compatible devices?

Edenred payments can be done with iPhone 6 or newer model, iPad with Touch ID or Face ID, Apple Watch, MacBook Pro with Touch ID.

How to track my transactions with Apple Pay?

The transactions done with Apple Pay are available on Wallet transaction section, your MyEdenred app or in your MyEdenred.fi personal account, in the same way as the transactions you have done with your Edenred card.

What is Apple Pay?

Apple Pay allows you to use your iPhone, your Apple Watch or your iPad as a payment instrument to pay your lunch or recreational benefit according the same rules as your Ticket Duo card or Edenred card.

Which Edenred cards can be added and used with Apple Pay?

You can add and use Edenred card with Apple Pay. Please note, that cards having text “Lounas” or “Virike” on the front side can not be added to Apple Pay.

I already have another payment card registered in Apple Pay, can I still add my Edenred card?

Yes, you can have several payment cards in Apple Pay. You have the opportunity to define one card by default. You can also choose another card before transaction, if you have multiple cards registered to Apple Pay.

How can I register my card in Apple Pay with my iPhone?

Open the “Wallet” app, click “Add a card” then choose “Next” and enter manually the 16 numbers of your Edenred card, your name, the expiry date (month/year) of the card and the cryptogram (3 number safety code) shown on the back of the card. Read and validate the Terms & Conditions. After this step, you have the choice to receive a verification code by email to the address provided at myedenred.fi service or by calling to customer service at (09) 7594 2848 (lnf/mcf).

How can I register my Edenred card in Apple Pay with my Apple Watch?

Once your card is registered on the Wallet app of your iPhone, have your Apple Watch ready and unlock it.

  1. Open the “Watch” app on your Apple Watch and select “Wallet and Apple Pay”.
  2. Click on display “Add” next to the Edenred card.
  3. Enter the cryptogram (3 number safety code) shown on the back of the card and click on “Next”. Read and validate the Terms and Conditions.

After this step, you have the choice to receive an email at the address of your myedenred.fi account including a verification code to enter or to call our customer care at (09) 7594 2848 (lnf/mcf).

Where can I use Apple Pay?

The network is the same as for the Edenred card. You can use Apple Pay at all the locations belonging to Edenred merchant network, which are equipped with a contactless terminal reader (NFC).

In addition to Edenred’s card, can I add other cards to Apple Pay?

Yes, Wallet application can have 8 different cards. Additionally, Edenred card can be added to four different devices e.g. two iPhones and two Apple Watches if card owner has that many devices.

Do I need to sign Apple Pay payments?

Contactless payments (below 50€) made with the Edenred card, Apple Pay or Google Pay will no longer require signing a receipt. If the customer uses Apple Pay or Google Pay to pay over 50€, the application will require cardholder’s re-authentication (Fingerprint, PIN code or Face ID).

What are Apple Pay and contactless payment limits?

Payments limits are same as with Edenred card. The Finnish tax authority defines the annual minimum and maximum payment limits for lunch benefit; see the payment limits for the current year from here.

Do I need a PIN/locking code to pay with Apple Pay?

To pay with Apple Pay, we recommend using the TouchID or FaceID feature that guarantees a high level of security. In case this feature does not work, you can enter your PIN/locking code on your iPhone.

Are the rules for using lunch benefit or recreational benefit the same for Apple Pay and for the Edenred card?

With Apple Pay, your mobile is an additional instrument that allows you to use your lunch and recreational benefit. The legislation is still the same regardless for paying with Edenred card registered to Apple Pay or for paying with a plastic card. Benefit is always personal and you can buy one lunch per 6 hours work period.

How to track my transactions with Apple Pay?

The transactions done with Apple Pay are available on Wallet transaction section, your MyEdenred app or in your MyEdenred.fi personal account, in the same way as the transactions you have done with your Edenred card.

I have lost my iPhone/my iPhone has been stolen.

Go to www.icloud.com to use the “Find my iPhone” feature that allows you to delete all your card registered on Apple Pay. From then, your iPhone, iPad, Apple Watch or MacBook Pro will not be able to be used as a payment instrument.

Who should I contact in case of an issue?

Device: for any issue related to your Apple device, the Wallet or iCloud, please contact Apple.

Card: for any issue related to the registration of your Ticket Due card/Edenred card or the Apple Pay transactions, please contact our customer care Monday to Friday 9:00am-4.00pm at (09) 7594 2848 (lnf/mcf).