Merchant, remember to send expiring vouchers on time!
Hello Lunch or Virike partner! Please remember to deliver your expired vouchers to Edenred in time for reimbursement. You can see the expiry year from the voucher. Check below the detailed schedule and information related to handling them.
Vouchers' settlement schedule
Lunch vouchers that have expired in 2022 must be delivered to Edenred for reimbursement no later than on Monday 15.1.2024. We will not refund expired Lunch vouchers received after this.
When using the Pick-up service, expired Lunch vouchers must be handed in for delivery by Wednesday 10.1.2024.
Virike vouchers that have expired in 2022 must be delivered to Edenred for reimbursement no later than Wednesday 28.2.2024. We will not refund expired Virike vouchers received after this.
When using the Pick-up service, expired Virike vouchers must be handed in for delivery by Friday 23.2.2024.
Sending the vouchers
The Pick-up service is a 100% insured way to send vouchers
To ensure a smooth and safe settlement, we recommend using Edenred's fully insured Pick-up service. Read more and order the Pick-up service from the link below.
Note! Our Pick-up service partner Matkahuolto has switched to a new operating model. The driver collecting your vouchers will not bring a printed address label with them. You must ensure that the shipment is attached with the address label or activation code found on the confirmation email of the Pick-up service order. This way the shipment can reach its destination safely.
Valuable consignment to the delivery address
When using another shipping method than the Pick-up service, you are responsible for shipping, packing, and possible insuring of the shipment. We recommend you to send vouchers as a valuable consignment.
If you use valuable consignment, pack vouchers, and the settlement form together according to the shipping company’s instructions. Do not include extra documents.
Edenred Finland Oy
Edenred does not have a separate voucher return point and we do not accept them at our office.
Please note that when sending vouchers as value consignments, you as the sender are responsible for the shipment itself and for its arrival to be settled on time. Edenred is not responsible for possible delivery delays or other delivery problems related to valuable consignment.
Edenred delivers voucher settlement forms and envelopes to partners regularly. If you need more of them, you can order them using the contact form.